Pre Arrival Services

Full Revenue Cycle Outsourcing

Pre-Arrival Services


Better Performance Than HMFA Map Best Practice For Initial Denial Rate.



Source: HFMA MAP award winner statistical data 75th percentile.

Note: Ensemble averages consist of full outsource partners greater than one year

Our Pre-Arrival Services Provide

Centralized scheduling

Centralized Scheduling

Maximize net revenue with no-show recovery, optimized calendar utilization, appointment reminders and more

Patient pre-registration


Alleviate wait times for patients on the date of service with full account information capture and pre-service collections

Financial counseling

Financial Counseling

Payment plans and call center support to manage patient financial responsibility.   

Insurance authorization

Insurance Authorization
& Verification

Prevent denials with robust review and verification of all coverage and benefit information

The Ensemble Difference

United operations structure / front, middle and back

Emphasis on continuous training

No/low latency payor update integration

Improved response times to patient

Advanced A.I.-driven automations