Pre Arrival Services

FULL REVENUE CYCLE OUTSOURCING

PRE-ARRIVAL SERVICES

13%

BETTER PERFORMANCE THAN HMFA MAP BEST PRACTICE FOR INITIAL DENIAL RATE.

Source: HFMA MAP award winner statistical data 75th percentile.
Note: Ensemble averages consist of full outsource partners greater than one year

Our Pre-Arrival Services Provide

Centralized scheduling

CENTRALIZED SCHEDULING

Maximize net revenue with no-show recovery, optimized calendar utilization, appointment reminders and more

Patient pre-registration

PRE-REGISTRATION

Alleviate wait times for patients on the date of service with full account information capture and pre-service collections

Financial counseling

Financial Counseling

Payment plans and call center support to manage patient financial responsibility.   

Insurance authorization

INSURANCE AUTHORIZATION
AND VERIFICATION

Prevent denials with robust review and verification of all coverage and benefit information

The Ensemble Difference

United operations structure / front, middle and back

Emphasis on continuous training

No/low latency payor update integration

Improved response times to patient

Advanced A.I.-driven automations