Central Business Office

Full Revenue Cycle Outsourcing

CENTRAL BUSINESS OFFICE

102.2%

CASH COLLECTIONS % OF NET

Note: Ensemble averages consist of full outsource partners greater than one year

OUR CENTRAL BUSINESS OFFICE SERVICES PROVIDE

Billing services

BILLING SERVICES

Submission of claims to payors directly or through a clearinghouse.

Cash services

CASH SERVICES AND CREDIT BALANCES

Posting and reconciling remittance data from both paper EOBs and ERAs and ensuring deposits match payment totals.

AR management

ACCOUNTS RECEIVABLE MANAGEMENT

Reconciliation of payments with AR and submission of any necessary secondary claims.

Denials management

DENIALS MANAGEMENT UNDERPAYMENT RECOVERY

Identify and correct causes of denials / underpayments to improve clean-claims rate.

Envelope

VENDOR MANAGEMENT

Correspondence with the bad debt collection vendors.

The Ensemble Difference

Automated claim scoring and routing with EnsembleIQ

Full-spectrum claim follow-up

Automated vendor invoice reconciliation

Root cause analysis & resolution

Extensive payor interaction history

Payer update automation

Industry-leading, award-winning results

In-house clinical and complex claim resolution

Comprehensive payor behavior tracking