How to Engage Employees + Ultimately Improve Patient Experience

The higher the level of engagement, the more willing your employees are to deliver an outstanding experience to your patients. Engaged employees who are happy and interested in their roles will be much more invested in exceeding expectations of their leaders and your patients, friendlier when dealing with patients face-to-face or over the phone and more productive in their day-to-day responsibilities.

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Biden Administration Announces End to PHE on May 11, 2023

The Biden Administration announced Jan. 30 that the COVID-19 public health emergency (PHE) declaration will end on May 11 with the goal of preventing an abrupt end and allowing more than 90 days for healthcare providers to adjust to the operational and financial implications.

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