Ensemble Health Partners

CASE STUDY

21 hospitals return to baseline revenue < 6 days after Epic conversion.​

Ensemble supports revenue cycle modernization by leading the transition from legacy systems. 

SNAPSHOT

After several years being live on Epic’s clinical modules, a large health system decided to convert 21 hospitals from various legacy systems to Epic’s revenue cycle modules in less than two years.

As its established revenue cycle managed services partner, Ensemble deployed a team of experts to lead the planning and implementation of all go-lives. With a focus on operational readiness, the health system returned to baseline performance within six days of each conversion.

PROFILE

Challenges

Given the short timeframe for converting 21 hospitals and the operational leaders’ limited knowledge of Epic’s Revenue Cycle modules, substantial expertise, support and scalable resources were essential to manage the transition from multiple HIS environments to Epic Revenue Cycle modules. Each HIS transition presented a unique set of challenges. Furthermore, multiple go-live events were required, often involving up to four hospitals simultaneously. It was crucial to maintain stable performance throughout this process. 

Solutions

Ensemble played a pivotal role in transitioning the system’s 21 hospitals from various legacy systems, including MEDITECH, Siemens and McKesson, to Epic’s revenue cycle modules within a span of less than two years. 

As the system’s end-to-end RCM partner, we used our expertise in both processes and technology to carefully plan and execute all go-lives, ensuring operational readiness and enabling the health system to return to baseline performance within six days of each conversion. To do so, Ensemble: 

Results

30 days post go-live: 

improvement in
clean claims rates
0 %
improvement in gross
charge capture
0 %

Ready to supercharge your rev cycle?