Tag: MEDIA

There are two key requirements for this movement: Leaders to drive it and elimination of the stigma that often surrounds mental health.

Across the healthcare industry, dissatisfaction with wait times abound. Try these quick tips to change your patient’s perceptions.

Having the courage to invite others into your environment increases your opportunity to improve yourself, your organizations and your KPIs.

Here’s a fresh spin on the C.O.A.C.H acronym used to bring coaching skills into the organizational leadership world almost 30 years ago.

Interoperability puts providers between the need for expanded use of health data and a host of compliance, legal and regulatory constraints.

Lessons from a pioneer of virtual concierge strategy are invaluable for those moving toward this model of staffing.

Pausing and evaluating the condition of your new team is a critical step to achieving harmony and desired results.

Leadership skills can be learned and developed, and amazing leaders are constantly looking for ways to improve and hone their skills.

Pandemic burnout concerns can be addressed by helping teams develop resilience and by providing resilience factors.

COVID-19 brought significant disruptions. We must show empathy in each and every encounter — for our patients, our coworkers and ourselves.

Training leaders and employees to drive results will improve employee engagement and the patient experience.

The higher the level of employee engagement, the more willing employees are to deliver an outstanding patient experience.