Epic Business Continuity Access + an Incident Recovery Application strategy help maintain operations during an incident + recover afterward. … Read More
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How We’re Addressing Patient Referral Leakage
By understanding the causes of referral leakage, we can develop strategies to mitigate it, ensuring patients receive coordinated care. … Read More
How to Achieve Superior Customer Service Through Excellence in Registration
By focusing on specific key questions from patient satisfaction surveys, we can turn patient registration into a source of comfort and trust. … Read More
Why Patient Care Collections Are a Lifeline for Academic Providers
Academic medical centers are challenged with balancing their mission while grappling with escalating costs and shrinking revenue streams. … Read More
Our Approach to Patient Experience
Effective revenue cycle management and effective patient conversations can enhance the patient experience rather than detracting from it. … Read More
How Strategic Partnerships Create a Competitive Advantage for Regional Health Systems
To remain competitive, regional health systems should seek outside expertise in areas where they lack resources and capabilities. … Read More
What Drives Friction Between Providers and Payers?
Delayed or denied payment due to avoidable friction between payers + providers is unsustainable and must be addressed. Here are 3 key causes. … Read More
Supporting Our Clients Against MA Plans’ 340B Inequities
Providers are being ignored by contracted and non-contracted MA plans in their efforts to obtain a remedy for 340B drug underpayments. … Read More
3 Proactive Steps to Counteract Payer Denials and Delays
Receiving accurate, timely reimbursement and reducing unnecessary administrative cost imposed by payers requires a proactive strategy. … Read More
Recent ACA Plan Growth Holds Risks + Opportunities for Providers
Healthcare providers must advocate for the extension of ACA plan enhanced subsidies to protect tenuous financial margins. … Read More