Inside the RCM Model Outperforming the Industry
Don’t automate tasks; orchestrate the entire revenue cycle. Look inside the end-to-end model driving a 3% first-year revenue boost. … Read More
July 11, 2025
Insights
Ideas, insights + industry updates
Cyber or System Downtime — Strategies for Staying Operational
Epic Business Continuity Access + an Incident Recovery Application strategy help maintain operations during an incident + recover afterward. … Read More
June 30, 2025
How We’re Addressing Patient Referral Leakage
By understanding the causes of referral leakage, we can develop strategies to mitigate it, ensuring patients receive coordinated care. … Read More
May 16, 2025
How to Achieve Superior Customer Service Through Excellence in Registration
By focusing on specific key questions from patient satisfaction surveys, we can turn patient registration into a source of comfort and trust. … Read More
May 9, 2025
6 Terms to Close Payer Contract Loopholes
Revise contracts to include language that clearly defines dispute resolution requirements, non-compliance penalties and enforcement mechanisms … Read More
April 24, 2025
Why Patient Care Collections Are a Lifeline for Academic Providers
Academic medical centers are challenged with balancing their mission while grappling with escalating costs and shrinking revenue streams. … Read More
April 22, 2025
Our Approach to Patient Experience
Effective revenue cycle management and effective patient conversations can enhance the patient experience rather than detracting from it. … Read More
April 16, 2025
Tracking Potential State Regulation of Artificial Intelligence in Healthcare
Shifts in federal policy may lead to more activity at the state level. Here some state bills seeking to regulate the use of AI in healthcare. … Read More
April 1, 2025
How Strategic Partnerships Create a Competitive Advantage for Regional Health Systems
To remain competitive, regional health systems should seek outside expertise in areas where they lack resources and capabilities. … Read More
February 12, 2025
What Drives Friction Between Providers and Payers?
Delayed or denied payment due to avoidable friction between payers + providers is unsustainable and must be addressed. Here are 3 key causes. … Read More
February 10, 2025