10.18-10.19.22 / HBI Revenue Cycle Retreat


DATE: OCT. 18, 2022
presentation: 12:30-1:20 PM CST

Revenue Cycle Outsourcing Done Right

Here, you’ll get a “behind-the-scenes” peek into how rural Appalachia’s top employer successfully leveraged revenue cycle outsourcing as a new beginning, not a means to an end.

In 2020, a Southeastern hospital was facing financial pressure and significant resource constraints exacerbated during the COVID-19 pandemic. They needed a revenue cycle partner that did more than just manage operations. They needed a partner who listened to their needs and aligned with their mission to make healthcare more accessible to their vulnerable population.

Former hospital-insider-turned-revenue-cycle-partner Shana Tate will share how — with the right partnership and a combination of technology, process refinements and an expanded workforce — they were able to realize a 12% annual revenue lift in just one year.


Shana Tate SVP, Client Delivery, Ensemble Health Partners