Telemedicine is being touted for its potential to provide superior care at a lower cost than traditional methods, but significant challenges could get in the way of success.

During this episode, we spent time with Jim Gaffney, the Chief Strategy Officer for Ensemble Health Partners, a leading innovator in revenue cycle management. Jim and his team empower healthcare providers to improve financial outcomes and patient experiences with an unrivaled depth of expertise and best-in-class technologies.

Julie Roberts talks with Carl Swart about the role of client delivery within revenue cycle management. Interested in working in a client delivery role? Carl reveals the 5-part on-boarding and training process for to position oneself to thrive. Further, how do you work with the tension that can exist between the responsibilities around performance and the relationship?