Insights

Why PASTA is Now On the UM Menu


Why PASTA is Now On the UM Menu

By Janet G Pickstock MD, MBA, MHCDS Physician Advisor Ensemble Health Partners 

Physician Advisor STAtus recommendation (PASTA) for our heroes at the bedside: A recipe for changing the culture of physician to physician communication in Utilization Management. 

Communication in healthcare is vital to improving patient experience and outcomes. Healthcare systems across the country are attempting to solve this communication conundrum as state and federal governments mandate payment reform that necessitate coordination of care that leverage the ability of systems to communicate and lower costs. CMS has placed a priority on physician communication that is captured in HCAHPS scores. This imperative to improve physician communication is further complicated by the daily challenges of practicing medicine with limited staffing, increasing patient complexity, safety in a pandemic and decreasing reimbursements; all this while co-managing a complex regulatory and legal environment.

What is PASTA?

PASTA is a standardized communication tool used by Ensemble physician advisors to generate recommendations for hospitalization status. It contains several key elements which include:

appropriate status (Inpatient or Observation); payor information; a clinical summary inclusive of pertinent vital signs, laboratory studies and risk assessment; and more importantly, the rationale for the status recommendation with reference to admission guidelines where applicable. PASTA presents information in a succinct format that is transmitted directly to the provider via a HIPAA compliant texting platform approved by each health system. Providers can respond at their earliest convenience for requests that are not time sensitive. The name and contact information of the physician advisor is included in case further discussion is needed.

(See PASTA example at the end of this article)

The PASTA Process

1) PASTA note is generated by the Physician advisor

2) Utilization review nurse sends the PASTA to the physician

3) If physician agrees with recommendation, they place an order in the EMR

PASTA Example

 We recommend that the following pt's hospitalization under OBSERVATION status is upgraded to INPATIENT If you agree, please place a new ADMIT order in ConnectCare as recommended. 

Name John Doe
DOB 1/1/1940
CSN 123456
Insurance United Health Care Medicare Advantage
Admit Date 12/13/2020
Clinical Summary Pt is hospitalized for elective Total Knee Arthroplasty
He is 80 yo
ASA class 3
PMHx : CAD (remote), CVA about one year Ago, Chronic Anticoagulation for Afib and CVA prevention, OA
Vitals Post-operative hypoxia overnight, mild troponin elevation - cardiologist consulted.
Mild tachycardia in PACU noted.
Required oxygen supplementation overnight for low SpO2 since surgery
Labs and Imaging Early signs of CHF exacerbation on Xray Chest portable
UM Criteria Applies Yes -- S 700 Now going into MCG M 190 CHF
Comments Pt hospitalization is going into extension of his stay due to comorbidities and INPATIENT is now appropriate

This chart was reviewed at 4:17 PM 12/14/2020

David Smith, MD 
Physician Advisor Ensemble Health Partners
Cell: 804-555-4444

Commercial, Medicaid & Medicare Advantage Plan: The final decision of the patient's hospitalization status depends on the attending physician's judgment.

“BON APPETIT … PASTA! PHYSICIANS THANK YOU FOR THE HARD WORK AND DAILY SACRIFICE.”

References

Afilalo, M., Lang, E., Léger, R., Xue, X., Colacone, A., Soucy, N., . . . Unger, B. (2007). Impact of a standardized communication system on continuity of care between family physicians and the emergency department. Canadian Journal of Emergency Medicine, 9(2), 79-86. doi:10.1017/S1481803500014834

Rosenstein A. H. (2012). Physician communication and care management: the good, the bad and the ugly. Physician executive, 38(4), 34–37.

Shannon, D. (2012). Effective physician-to-physician communication: an essential ingredient for care coordination. Physician executive, 38 1, 16-21 .

 

These materials are for general informational purposes only. These materials do not, and are not intended to, constitute legal or compliance advice, and you should not act or refrain from acting based on any information provided in these materials. Please consult with your own legal counsel or compliance professional regards specific legal or compliance questions you have.

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