SVP, Operations Excellence
Wayne is an accomplished business professional that possesses a proven track record of leadership and strong knowledge in revenue cycle operations and industry best practices. He brings to Ensemble a wealth of experience in managing complex, large-scale projects and a demonstrated expertise in developing complex systems and performance-based reporting.
In his role as SVP, Operations Excellence, Wayne is responsible for developing long-range strategic plans for systems and processes that support a high-performing, patient-centered revenue cycle. Specifically, Wayne leads the development of Ensemble’s specialty programs including LIT and SMART, product development of EIQ and automation, internal control development of audits, best practice review and management of policies and procedures, analytics development of client scorecards, and KPI/SLA management and monitoring.
Wayne comes to Ensemble from Community Health Systems (CHS), where he most recently served as Vice President of the Shared Services Center in Sarasota, FL. He was responsible for 20 hospitals and $2.2B in revenue for a team of 405 employees. At CHS, he operated and helped orchestrate the growth of revenue cycle management and patient access services for 35 hospitals, where annual revenues eclipsed $2.6B.