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Team

Andrea Dorothy

SVP, Central Revenue Operations

Andrea brings 15+ years of revenue cycle experience to Ensemble, including four years of physician and provider-based services. 

Prior to joining Ensemble, Andrea had oversight of a Shared Services Center, which included oversight of claim submission services, customer service, EMS/ambulance services, outpatient denials and revenue integrity. She led the centralization of these services for 49 acute facilities and five EMS stand-alone services. Andrea also served as a revenue cycle liaison for 10 facilities during this time and facilitated CFO communications, accounts receivable and cash explanations, and delivery of monthly CFO key indicator analyses. She implemented unbilled best practice, major payer unbilled resolution structure and identification of missing claims and rebill processes. 

 During her tenure with Ensemble, Andrea has had oversight of all billing services, cash management and credit resolution operations. She has also been responsible for leading the client assessment team and overall client deliverables to provide insight to potential clients regarding the many benefits of engaging Ensemble as their revenue cycle experts. She has shown her dedication to teamwork in her collaboration with several multi-disciplinary groups to create and implement revenue cycle best practices.